Frequently Asked Questions

Drive CDTA is a membership-based carsharing service providing 24/7 access to all-electric vehicles on an hourly basis. As a member, you can book a car by downloading the Miocar app on the Apple App Store or Google Play Store.

Drive CDTA members will have their Motor Vehicle Record (MVR) reviewed and must be 21 or older with a valid driver’s license, no major accidents, no major moving violations, no DUIs and/or DWIs, and not more than 2 minor traffic violations in the last 5 years.

Insurance, vehicle maintenance, charging and roadside assistance are all included in the hourly rate. In the event of an accident, you are responsible for a deductible. 

Download the Miocar app on Apple or Google Play, create an account, and enter the requested information. Approved members will be notified by email within 3-7 business days after you sign up. Following notification, member will be responsible for scheduling an orientation prior to their first trip. 

Each Drive CDTA vehicle is parked at a designated “home” space. No other vehicles are allowed in these special reserved parking spaces just like bus stops. All of our vehicles and parking stalls will have the Drive CDTA logo on them which will allow you to easily access and find your vehicle with no problems. You can also open the app and it will show you a picture of the vehicle you reserved as well as provide you with the license plate information.

You can lock and unlock your reserved vehicle via your smartphone. You can also obtain an RFID card that can be issued to members without a smartphone. You do not need any keys! 

There is a cap on how many miles are included per reservation and after you reach your limit of 150 miles per trip there will be a charge of .35 cents per mile. Remember that you are driving an electrical vehicle and it has a certain range of miles it can go before it needs to be recharged.

If the car is available, you may book it via the Miocar app or website. You can make hourly reservations.

We currently have 100% electric, 2020 Chevy Bolts available. The Chevy Bolt has a 200-mile range until it will need to be recharged.

If you know that you are going to be late, log on to your app or website to see if you can extend your booking. Always wait for a confirmation page. If someone has the car immediately after you, your extension will not go through, and you should call us at  to avoid getting a penalty on your account. We will help make arrangements to accommodate your late return for the next member. If you are the member who is waiting, we will contact you as soon as we know your car might be late. Contact customer service at (518) 888-7532. 

This is unusual, but does happen occasionally. Call us immediately at 518-888-7532 and we will help you locate the car, move you to another car, or do our best to get you to your destination another way.

Call 911 or the police, just as you would for any car crash or fender bender. Make sure everyone involved is safe or being cared for. Then call us immediately at 518-888-7532 and we will help you. In all cases you must contact us before continuing your trip. (and in the majority of cases we will require you to wait and obtain a police report).

Call us immediately at 518-888-7532.

Call us immediately at 518-888-7532.

As a Drive CDTA member you can drive the vehicle with other people in the vehicle. If it is discovered that a non-member has driven a car, a warning will be assessed to the account holder as well as possible termination of membership.

We do not provide child seats and encourage you to use your own child seats should you need any during your trip.

If the vehicle you reserved is dirty when you pick it up please report it immediately using our app, emailing info@drivecdta.org or by calling us at 518-888-7532. Please include the date and time of your booking along with a description of the mess and any supporting photos.

Drive CDTA only allows service animals in Drive CDTA vehicles but members must provide certification of their service animal credentials ahead of their reservation.